Can't start again ALM service after stop it

I installed trial version of HP QC 11.0. After installation ALM service runs ok, I can use Site Administrator, create new user and project. But after stopping ALM service I can't start it again. In system event log I see error The HP Application Lifecycle Management service terminated unexpectedly after try of start. Application & web server: JBoss (installed by default during installation of HP QC)
OS: Windows server 2008 SP2
Database server: MS SQL 2008 SP1

1,855 1 1 gold badge 31 31 silver badges 52 52 bronze badges asked Aug 3, 2011 at 13:44 266 3 3 silver badges 12 12 bronze badges

I don't think stackoverflow is best place for a question of this type. There are dozens possible reasons why this might be happening. A more suitable place would be to post this question in qc support forum. h30499.www3.hp.com/t5/Quality-Center-Support-Forum/bd-p/…

Commented Aug 4, 2011 at 21:29

Thanks for advise. I already was on hp support site and found the answer: the Path environement variable needs to be short, because it's used in .bat script for JBoss installation and too long script can not be executed. So, I made Path shorter on time of ALM installation and then returned it back.